Password management

Password requirements

Your password must meet the following requirements:

  • at least 10 characters;
  • at least one number (0-9);
  • at least one of the following special characters:
    !  #  $  (  )  *  +  .  :  ?  @  [  ]  _  |
  • at least one uppercase letter (A-Z);
  • at least one lowercase letter (a-z);
  • spaces are not allowed.

How to reset your password

  • Access the Dynamo portal at https://marketplace.dynamo.cloud;
  • Select Forgot your password?;
  • Enter the email address associated with your Dynamo account and select Submit;
  • Check your inbox and locate the email sent by Dynamo;
  • Open the email and select Reset password;
    The link is valid for 5 minutes and can only be used once.
  • On the Set your password page, enter and confirm a new password that complies with the password requirements;
  • Select Set password to complete the password reset process and access the platform.

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