Manage the Provider account

Access Provider account management

Accessing the Provider dashboard opens a new browser window or tab. If your browser blocks pop-ups or automatic redirects, the page may not open correctly.

If this happens, review your browser settings and allow new windows to be opened for the Dynamo website.

• Sign in to the Dynamo Storefront using your Buyer account;
• From the side navigation menu, select Provider dashboard;
• At the bottom of the Provider dashboard side navigation menu, select the three-dot icon next to your profile name;
• Select Account settings;
• The Account settings page dedicated to Provider profile management opens.

Information available in the Provider profile

• Within the Account settings page, you can review and manage the information associated with the Provider profile;
• Specifically, you can view:
  • Type of account – Provider account type (Individual or Company);
  • Identification – contains the information used to identify the Provider;
  • Participant details – profile information, contact details, and the public nickname used as the public identity for services published in the Marketplace;
  • Address – address information associated with the Provider profile;
  • Service category – service categories associated with the Provider profile, which can also be selected in multi-select mode;
  • Bank details – banking information associated with the Provider profile;
  • Contact information – the Administrative email, Provisioning email, and Support email addresses associated with the Provider;
  • EU compliance – European compliance information, including GDPR compliance and Immune to extra-EU jurisdiction.

The available sections and fields may vary depending on the Provider account type (Individual or Company) and the Dynamo environment configuration.

Edit Provider profile information

• On the Account settings page, select the Edit button at the bottom of the page;
• The Update account details page opens;
• Modify the information you want to update;
  

  Some information inherited from the Buyer account, or used for identification and billing purposes, may not be editable.

  Changes to Provider account information are versioned. The current version is displayed on the page.

• Select Save to save your changes.